Our services

The best possible communication for your international health insurance

Our multilingual team and administration allows the choice of policy and communication language between German, English and French.

The multilingual administration of your contract allows:

• To avoid misunderstandings in communication by using the desired language,
• The Involvement of decision-makers in all locations/branches in covers/policy structure and policy handling,
• Good understanding of all documents from brochures through to insurance policy,
• Significant reduction of further questions from the insured.

Our comprehensive online portals are based very much on the needs and requirements of international customers and insured persons.

They give you and your staff, any time and anywhere in the world, the possibility to access important documents and services.

Our online services for you as a business include:

• Online proposal / online document issue for optional group insurances
• Online registration in compulsory group insurances. Rapid document issue and confirmation of insurance cover ensure a high degree of security;
• Very user-friendly management of all proposals and policies;
• Retrieval of policy information;
• Retrieval of information on proposals and payment of benefits;
• Secure and fast transmission of all important documents via a secure mailbox, even if the insured person is already away in a foreign country;
• Easy digital archiving;
• Rapid check that documents are complete and accurate.

We offer comprehensive medical and additional assistance services through our tightly-knit worldwide network of medical providers, as well as fast quality-assured assistance anywhere in the world.